December 17th, 2010 By Jack Morton
I am a huge fan of NPR’s “This American Life” — and this week’s podcast, “Scenes from the Mall,” features the voices of some people who really really love the brands they work for, and who represent them really well.
TAL is decisively NOT about marketing or brands, just great storytelling. The most successful T-mobile salesperson at the Tennessee shopping mall featured this week, or the Chick-fil-A manager who knows who her customers really are, are worth checking out. There’s also a really sad one here about an un-named woman whose store is being closed.
Here’s the podcast on iTunes » http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=201671138